Terms of Service

1. Acceptance of Agreement

By browsing, accessing, or interacting with GeekTech Care ("the Site", "our service"), you enter into a legally binding agreement and agree to comply with these Terms of Service. If you do not consent to these terms, please discontinue using this portal immediately.

2. Clear Statement of Independent Provider Scope

GeekTech Care operates strictly as an independent third-party diagnostic and educational service for consumer and commercial printing hardware. We are not an official manufacturer warranty repair center, nor are we an authorized branch, subsidiary, or affiliate of HP Inc., Canon Inc., Seiko Epson Corp., or Brother Industries, Ltd.

3. Use of Diagnostic Tools & Self-Help Content

The interactive diagnostic wizard, driver identification database, and self-help articles available on the Site are provided to assist you in resolving common hardware setup and networking problems (such as Wi-Fi disconnects, offline queues, and paper feeds). You agree to follow safety instructions and verify procedures when working with power cables or internal printer hardware.

4. Pricing Transparency & Money-Back Guarantee

All online triage flows, diagnostic scanners, and general support articles are free for consumer access. If you request optional premium one-on-one technician assistance or specialized setup sessions, all pricing is quoted upfront before services begin. All paid services are protected by our 30-Day Money-Back Guarantee.

5. Intellectual Property & Trademarks

All original website content, user interfaces, branding, software scripts, and visual designs are the proprietary property of GeekTech Care. Third-party brand names, trademarks, and registered product series (e.g. LaserJet, DeskJet, PIXMA, EcoTank) belong entirely to their respective trademark holders and are utilized solely for descriptive compatibility identification.

6. Limitation of Liability

To the maximum extent permitted under applicable law, GeekTech Care and its technical affiliates shall not be liable for indirect, incidental, or consequential damages resulting from hardware wear-and-tear, user misconfiguration, or pre-existing equipment damage occurring prior to or during self-help troubleshooting.

7. Inquiries & Legal Notices

For contractual or legal inquiries regarding these Terms of Service, contact:

GeekTech Care - Legal Affairs
Email: contact@geektechcare.online
USA Main Headquarters: 237 Morning Glory St, Brea, CA 92821, USA